Skip to content

Terms & Conditions

1. Introduction

Thank you for choosing our expertise in implementing and managing your Next-Generation Anti-Virus (NGAV). These Terms and Conditions govern the provision of services by Computer Protectors to the purchasing party for the implementation and management of the NGAV solution.

2. Scope of Services

Our services include but are not limited to:

Deployment of the NGAV solution.

Configuration and customization.

Ongoing monitoring, updates, and support.

3. Responsibilities

Client Responsibilities:

Properly Install NGAV software following our step by step provided document.

Designate a point of contact for communication and decision-making during the project.

Comply with all licensing and usage terms.

Computer Protectors Responsibilities:

Provide expertise in deploying and managing the NGAV solution.

Deliver services in a timely manner and with the highest level of professionalism.

Maintain confidentiality of all data and information shared during the engagement.

4. Fees and Payment

The fees for the services provided by Computer Protectors are final. Refunds for licenses are not accepted. Cancelation can be completed any time and will take affect at the end of the billing cycle.

4.1 Automatic Renewal

You agree to permit Computer Protectors through providers to automatically renew your subscription by charging a valid credit card number which you have provided. By providing payment information, you are authorizing the charge to your card, through the authorized provider.

4.2 Licensing

You’re licensing begins once you’ve received your welcome email from Computer Protectors. Each license purchased is good for 1 computer. If multiple computers need protection, then that same number of licenses must be purchased. If you wish to transfer a license from one computer to another, an email needs to be sent to support which includes the old machine and new machine so our records can be properly updated.

4.3 Fair Usage Policy

The NGAV must not be used in any way that violates this agreement, including but not limited to any use prohibited by law, regulation, government order, or decree, or any use that violates the rights of others.

5. Confidentiality

Both parties agree to maintain the confidentiality of all information shared during the engagement. This includes proprietary information, business strategies, and any other confidential data.

6. Limitation of Liability

Computer Protectors shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, or any loss of data, or data use or damages that were reasonably foreseeable by both parties but could have been prevented such as, for example, losses caused by viruses, malware, or other malicious programs. Computer Protectors maximum liability for any damages arising out of or related to this agreement or your order, whether in contract or tort, or otherwise, shall be limited to the fees you paid to Computer Protectors for the deficient solution or services under this agreement as specified in your order. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.

In no case shall Computer Protectors liability exceed the purchase price received for Computer Protectors solution giving rise to such claim during the twelve (12) months immediately preceding the event or circumstance first giving rise to a claim.

7. Termination

Either party may terminate this Agreement by providing written notice to the other party. In the event of termination, Computer Protectors finish out the billing cycle then discontinue the provided service.

8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of New York. Any disputes or claims arising out of or in connection with this Agreement shall be resolved through arbitration in accordance with the rules.

9. Amendments

These Terms and Conditions may be updated or modified by Computer Protectors at any time. Clients will be notified of any changes and continued use of the services following such modifications will constitute acceptance of the updated Terms and Conditions.

By engaging in our expertise services, you the client acknowledge that they have read, understood, and agreed to be bound by these Terms and Conditions.